Maxim Insults and Injuries

[alexxkay]

I had a subscription to a magazine called Electronic Gaming Monthly. I say 'had', because they folded a few months back. Last night, in my mail, I found not one, but two issues of Maxim magazine, with stickers on the front explaining that the remainder of my EGM subscription was being converted to Maxim, and giving a snail-mail address to complain to if I preferred an actual refund. Damn *straight* I prefer a refund! And I find it insulting that Hearst Publications actually think that the one is a good substitute for the other.

I didn't want to trust to snail-mail speeds, as I want this dealt with ASAP (lest they send me more issues I don't want). So I went looking on their web-site. They did have an email submission form. After filling it out and clicking "submit", this is what you get in response:

OOPS?

You know, we could try and say this was part of the plan...

But guess what? We're too busy trying to act like we're working and not just looking at hot chicks to care.

<3 the Maxim Dev Team

I did eventually find a working form on an entirely different site, specifically for dealing with subscription issues. I added a complaint about the error message on the main site while I was at it.